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REVISION POLICY

Introduction

At Fadnix, we strive to deliver high-quality digital, software, and design solutions that meet your expectations. We understand that revisions may be necessary to achieve the perfect result. This Revision Policy outlines the terms and conditions under which revisions are provided for our services. By using our services, you agree to this policy.

Services Covered

This Revision Policy applies to all services offered by Fadnix, including but not limited to:

  • Website Development
  • Digital Marketing
  • Mobile Application Development
  • Graphic Design
  • UI/UX Design

    General Revision Guidelines

    • Scope of Revisions: Revisions are intended to refine and perfect the initial deliverables. They do not include significant changes to the original project scope, objectives, or requirements. Any requests for major alterations will be considered as new projects and may incur additional charges.
    • Revision Requests: All revision requests must be submitted in writing via email to support@fadnix.com. Please provide detailed feedback to ensure accurate implementation of the changes.
    • Number of Revisions: The number of revisions included in each service varies and will be specified in the service agreement. Additional revisions beyond the agreed number may incur additional charges.

    Design Services

    • Initial Concepts: For design projects, initial concepts will be presented to the client for feedback. Revisions will be made based on the client’s feedback.
    • Revisions Included: Typically, up to three rounds of revisions are included with our design services. Additional rounds of revisions will be charged at an hourly rate or as agreed upon in the service contract.
    • Timeline: Each round of revisions will be completed within a reasonable timeframe, typically within 3-5 business days, depending on the complexity of the changes requested.

    Software, Application, & Website Development

    • Development Phase Revisions: During the development phase, clients can request revisions to the project based on agreed milestones and deliverables. These revisions should align with the original project scope.
    • Post-Delivery Revisions: After the final delivery of the software, any requests for changes or improvements will be considered as part of our maintenance and support services and may incur additional costs.
    • Bug Fixes: Any bugs or issues that arise from the initial development will be fixed free of charge within the warranty period specified in the service agreement.

    Digital Marketing Solutions

    • Content and Strategy: For digital marketing and content services, revisions will be based on the initial strategy and content plan agreed upon with the client.
    • Revisions Included: Up to two rounds of revisions are typically included. Additional revisions will be billed at an hourly rate or as specified in the service contract.
    • Implementation Timeline: Revisions will be implemented promptly, usually within 2-4 business days, depending on the extent of the changes.

    Conditions and Exclusions

    Revisions will not be provided under the following circumstances:

    • Significant Scope Changes: Requests for changes that significantly alter the original project scope, objectives, or requirements will be considered new projects.
    • Client Delays: Delays in providing necessary feedback or approvals from the client may impact the revision timeline.
    • Post-Approval Changes: Any changes requested after the final deliverables have been approved by the client will be treated as new projects or maintenance requests.

    Amendments to This Policy

    Fadnix reserves the right to amend this Revision Policy at any time. Changes will be posted on this page with the revised date. We recommend reviewing this policy regularly to stay informed about our revision practices.

    Contact Us

    If you have any questions or concerns about our Revision Policy, please reach out to us:

    Thank you for choosing Fadnix for your digital, software, and design needs. Your privacy and trust are our top priorities.